This privacy policy provides you with an overview of the processing of your personal data when using the website of Gare du Nord, Schwarzwaldallee 200, CH-4058 Basel (hereinafter «Gare du Nord», «we» or «us») and applies to our website → www.garedunord.ch. The protection of your personal data and your privacy is very important to us. In this privacy policy, we inform you transparently about which data we process via our websites and what this means for you specifically when you use our services. We treat your personal data as strictly confidential, in particular in accordance with Article 13 para. 2 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act [DSG] of 25 September 2020 and Data Protection Ordinance [DSV] of 31 August 2022).

1. personal data
Personal data is information about natural persons that allows conclusions to be drawn about their personal, economic or factual circumstances. This includes, for example, name, address, date of birth, e-mail address or telephone number. This does not include information that is not directly associated with your identity.

2. What data do we process?
Personal data is only collected if you provide it to us voluntarily when purchasing tickets, filling in a contact form or registering for the newsletter. For online purchases, Gare du Nord collects your name, address, e-mail address and payment details.

3. How is your data used?
We only process your personal data insofar as this is necessary to provide a functional website and to fulfil and process contracts.
In general, the respective statutory retention period applies to the duration of the storage of personal data. After this period has expired, the corresponding data will be deleted if it is no longer required for the fulfilment or initiation of the contract.

• Gare du Nord uses the data you provide when purchasing tickets to inform you about the progress of your order and any changes to the programme.
• If you register for our newsletter, we will only use your e-mail address for our own advertising purposes. You can unsubscribe at any time. The unsubscribe link can be found at the end of each newsletter.

4. how your data is transmitted?
Within our websites we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.

5. Is data passed on to third parties?
Your personal data is treated as strictly confidential and is neither sold nor passed on to third parties. Unless this is necessary for the processing of payment transactions. In this case, we have made agreements with the commissioned companies to ensure compliance with data protection regulations and the immediate deletion of data that is no longer required.

• Facebook
  If you visit our websites while you are logged into your Facebook account, you can link the content of our websites to your profile. This allows Facebook (1601 South California Avenue, Palo Alto, CA 94304, USA) to associate your visit to our websites with your user account. We would like to point out that, as the provider of the websites, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in the → Facebook privacy policy.

• Instagram
  If you visit our websites while you are logged into your Instagram account, you can link the content of our websites to your profile. This allows Instagram (1601 Willow Road, Menlo Park, CA, 94025, USA) to associate your visit to our websites with your Instagram user account. We would like to point out that, as the provider of the websites, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information on this can be found in the → Instagram privacy policy.

• Vimeo
  We use the provider Vimeo (555 West 18th Street, New York, New York 10011) for the integration of videos. Each time you access a website that offers one or more video clips, a direct connection is established between your browser and a Vimeo server. This tells the Vimeo server that you have visited our website. If you are logged in as a member of Vimeo, Vimeo assigns this information to your personal user account. When you use the plugin, e.g. by clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo. Further information on data processing and notes on data protection by Vimeo can be found → here.

• YouTube
  Auf unseren Webseiten sind Funktionen des Dienstes YouTube eingebunden. «YouTube» bezeichnet die Google Ireland Limited, einer nach irischem Recht eingetragenen und betriebenen Gesellschaft (Registernummer: 368047) mit Sitz in Gordon House, Barrow Street, Dublin 4, Irland, welche die Dienste im EWR und in der Schweiz betreibt. Ihre rechtliche Vereinbarung mit YouTube besteht aus den → hier zu entnehmenden Bestimmungen und Bedingungen. Diese Bestimmungen bilden eine rechtlich bindende Vereinbarung zwischen Ihnen und YouTube bezüglich der Nutzung der Dienste. In der → Datenschutzerklärung von Google wird erläutert, wie Google mit Ihren Personendaten umgeht und Ihre Daten schützt, wenn Sie die YouTube Dienste nutzen.

• Mailchimp
  Our newsletter is sent using the newsletter dispatch platform ‘MailChimp’ (675 Ponce De Leon Ave NE 5000, Atlanta, GA 30308, USA). You can view the privacy policy of the mailing service provider here. The mailing service provider may use the recipient's data in pseudonymous form, i.e. without allocation to a user, to optimise or improve its own services, e.g. to technically optimise the mailing and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

6. Are cookies set?
Our website uses so-called cookies. These are small text files that are stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your computer and make it possible to recognise your browser the next time you visit (persistent cookies).
You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

7. usage analysis
Our websites use functions of the web analysis service Google Analytics, which is provided by Google Inc. Google Analytics also uses cookies. Our website uses Google Analytics with the extension ‘anonymise IP’. This means that the IP address of the user collected by the Google Analytics cookie is shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. The information generated by the Google Analytics cookie is used by Google on our behalf to analyse the use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by the browser of the accessing system as part of Google Analytics is not merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available → here. Further information on → Terms of use and → Dataprotection.

8. your data protection rights
We grant you the right to free information about your stored data as well as to correction, blocking or deletion of this data. Please contact us in this regard by e-mail at → [email protected]. As a rule, we will need to verify your identity (e.g. with a copy of your ID).

• Right to information
  You can request information about the data we have stored about you at any time. The processing of your request is subject to the statutory processing period of 30 days.

• Erasure and rectification
  You can request the erasure or rectification of your data at any time.

• Legal recourse
  If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the → Federal Data Protection and Information Commissioner.

9. Updating the privacy policy
The privacy policy is updated regularly. Changes will be published on www.garedunord.ch; you will not be informed separately.